After reading the case study, answer the following questions: 1. Have you ever been in a situation similar to that of Alana Robertson? If yes, please recall how you felt, and what you thought in that situation. Please try to separate the description of the feelings from that of thoughts. 2. Have you ever had an employee or colleague in a situation similar to Alana Robertson? If yes, please recall how you felt, and what you thought in that situation. Please try to separate the description of the feelings from that of thoughts. 3. How would you describe Alana Robertson? 4. What factors have contributed to Alana Robertson’s eventual breakdown during the team meeting? 5. What can Alana’s boss do now? 6. What should Alana do?

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