- Review the provided Hilltop Community Hospital Incomplete Health Records Download Hilltop Community Hospital Incomplete Health Recordsdocument for the list of incomplete records and complete the table provided as part of their response.
- Prepare sample communications to a provider within the same document. For each sample communication, indicate date the health record must be completed by to prevent further action. The communication to the provider must include the following, and include the rationale of when each sample of communication is used:
- Initial email that encourages completion of the missing or incomplete items.
- Notify the provider of a pending suspension, explain the suspension process and purpose, indicate the individuals involved and timeframe of the suspension.
- A suspension letter, indicating which individuals are involved and the timeframe of the suspension.
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